LAAHU Symposium

Michael Gorton

Chief Executive Officer

A quintessential entrepreneur, mentor, and company builder, Michael leads the Recuro Health team which includes several leaders from Teladoc, where he served as the founding CEO and pioneered an industry-changing health care model that created a new efficiency paradigm in healthcare by delivering physicians to patients nationwide in under 12 minutes for $35. Gorton ran Teladoc as CEO and Chairman for the first seven years of operations. Under his term, the company grew from a concept to one of the most recognized innovations in healthcare, with nearly two million patient members nationwide.
Under the Teladoc model, physicians made more and patients paid less. Teladoc was studied and advocated by most of the major healthcare think tanks and was recently named one of the most innovative companies in healthcare. Teladoc recently entered the NYSE and now has a market cap of over $30B. Michael’s decades of experience as a strategic visionary, impacting the telecommunications, music and healthcare industries include a leadership role as a founder of Principal Solar where he applied his business expertise, scientific education and training to the renewable energy sector -- a strong voice and proponent of solar power.
He has served as a partner of the Texas Acceleration Group (TAG), an entity formed to assist startup companies and participated as a founder of Palo Duro Records. He is also credited as a founder of Internet Global, a company that delivered the first DSL network and one of the first VOIP networks.
Prior to this, he worked as a project engineer at Dallas Power & Light dealing with power plants, distribution, transformer management and integration of renewable energy into the grid. Michael earned a B.S. in engineering from Texas Tech, an M.S. in Physics from the University of Texas at Dallas and a Juris Doctorate from Texas A&M. 

Janet Trautwein

NAHU Executive Vice President & CEO

Janet Trautwein is the Chief Executive Officer of the National Association of Health Underwriters (NAHU) and President of the National Association of Health Underwriters Education Foundation in Washington, D.C.
NAHU represents employee benefits professionals involved in the design, implementation and management of health plans all over the United States, as well as other health insurance professionals who work with individuals and seniors to find the best health plan.
A frequent speaker on health policy issues, Janet has expertise in issues related to health insurance markets, the uninsured, risk and reinsurance pooling, benefits related tax and tax-preferred account issues and both national and global health care.
Janet holds a degree in Government and International Affairs from George Mason University where she graduated summa cum laude and a Masters degree in Health Economics, Health Policy, and Health Management from the London School of Economics.

Eugene Starks

NAHU President

Challenging Employers to Think Differently About HR & Employee Benefits

Mike Pattengale

Analytics / Springbuk® | Connector |

Mike Pattengale is a Senior Account Executive at Springbuk -- (a Health Intelligence platform that delivers intelligent, actionable strategies, backed by data, empowering employers and consultants to make smarter health management decisions).
Before Springbuk, he led managed services projects for some of Indianapolis' largest employers. Mike is an entrepreneur and former professional musician. Both experiences, as a business owner and a musician, helps him bring fresh eyes to the healthcare industry to help disrupt and innovate the market alongside his partners.

David Bronstein, MD

Kaiser Permanente

Dr. David Bronstein is the Physician Marketing Leader for the Antelope Valley. In this role, he partners with members of the Kaiser Permanente Account Management Team. Team members call on current and future Kaiser Permanente Health Plan clients to share with them the advantages of fully integrated health care and KP Health Connect®.
Dr. Bronstein received his medical degree from UC San Diego. He completed residency training in pediatrics and fellowship training in pediatric infectious disease at UCLA, where he also received a public health degree. In 2007, he joined Kaiser Permanente’s Antelope Valley Medical Center, where he is currently an elected member of the Southern California Permanente Medical Group Board of Directors and the Assistant Area Medical Director, overseeing Pediatrics, Mental Health, Care Experience, and Equity, Inclusion and Diversity, Vaccination Programs, and Continuing Medical Education. Dr. Bronstein manages a thriving panel of general pediatric patients and practices infectious disease in both outpatient and hospital settings.
Dr. Bronstein is an avid lifelong learner and is passionate about teaching. He educates physicians and staff throughout Southern California about the importance of vaccinations, and he lectures in the Antelope Valley on such topics as the care experience, improving clinician-patient communication, and culturally responsive care. Dr. Bronstein has authored numerous journal publications and textbook chapters on infectious disease topics, and he has written and directed a series of waiting room videos advocating colorectal cancer screening, mammography, and diabetes management.
While he thoroughly enjoys being at work, Dr. Bronstein also cherishes spending his time off with his wife and two kids. Dr. Bronstein attempts to stay in shape by running a few times a week, playing tennis, riding his Peloton and road bike, and taking boxing and martial arts classes. To relax, he enjoys listening to jazz and watching movies and television, though not more than the one to two hours per day recommended by the American Academy of Pediatrics. 

Dawn McFarland


My passion lies in the senior market, educating people as they take the next exciting stage of life into retirement. I love being a resource for agents that don't work in the Medicare space, HR professionals that have enough on their plate and anyone else that has questions about deciding on the right Medicare path for them. As a founder of M & M Benefit Solutions Insurance Services I am thrilled to continue to build relationships that will create long standing partnerships and growth for all involved. I believe in educating so that we can make better decisions that lead to lower healthcare costs. My work has to speak to my heart and working with people, helping people, makes me happiest. What can I do to help you today?

Jack Lyons

Senior Vice President, Sales at Amwins Connect

A highly motivated and creative sales leader whose career has been defined by consistently exceeding corporate and sales goals. Highly accomplished at assessing corporate requirements, defining key priorities, and developing proper courses of action. 

Specialties: Skilled at business model formation, sales performance matrices development and implementation, and cross department business agreement establishment.

Excel in client relations, budget development, forecasting, and overall sales management.

Successful in originating, developing, and implementing sales and marketing strategies that result in increased sales and retention results. Highly skillful at team building and leadership skills, resulting in motivated and cohesive sales teams.

Dede Kennedy

President at BenAssist Health Insurance Services, LLC

After years working with great firms, I established a woman-owned, cutting-edge, niche-focused, hard-negotiating and boutique agency.
High tech - and still retaining the human side with high touch. Yes - fiercely independent and bucking the consolidation trend!
Health Insurance, Operations, HR and Payroll Solutions - easy, tailored, excellence, understandable and rockin' innovation... you're going to love what we can do for you!
Client size - agency is capable to address the needs of firms with 5-2,000 employees

Bill Hepscher

Founder, RxManage USA, NAHU HUPAC Chair

Ben Winfield

Rover Analytics

Ben came from a service background as a Marine for 6 years and 18.5 years as a Fire Lieutenant/EMT. He brought that passion for helping people and his love of business and data to Rover Analytics where he helps to improve the health of employees through data and the use of machine learning. A self-proclaimed Data Nerd with a passion for helping.
Ben has years of experience as an instructor, speaker, host, emcee, and even Wedding DJ for select friends and is a proud single parent of four teenagers. Ben brings his high-energy and entertaining life to every event and speaking opportunity and you will commonly see him in his trademark style Pink outfits.

Company info: Rover Analytics gets claim data for fully-insured groups of any size. That includes groups too small for carriers to give an experience report and groups in PEOs or other arrangements that are not given their claim usage. Rover Analytic's Watchdog is the first predictive analytics that can operate with fully-insured EOB data and without diagnosis codes. This Health Monitoring system will also recommend vendors as it detects claims that would indicate assistance is needed. Whether it is to alternatively source an expensive drug, or to get someone on dialysis help from a company that specializes in that treatment, Watchdog can identify these needs and make the recommendations as soon as the claims hit the plan. 

Chad Schneider

Head of Broker Partnerships, Origin

Chad Schneider is an insurance industry veteran of over 20 years. Chad recently joined Origin and for the last four years built the broker and carrier channel for Jellyvision as their VP of Strategic Alliances. Prior to that he was the chief sales office for Code SixFour a consulting automation tool for brokers. Chad spent approximately 14 years with Aflac and was a pioneer for their broker strategy. Chad has had held a number of positions with NAHU both locally, regionally and nationally. He was NAHU RVP of Region 7 and a former member of the NAHU board of trustees. Chad was a co-founder of NAHU's Vanguard Council. Chad was a co-founder of the Downtown Chicago NAHU chapter and currently sits on the NAHU national governance committee and is a LAAHU member at large.

Nelson L. Griswold

Chief Evangelist

Author and professional speaker Nelson Griswold is Chief Evangelist of the Benefits Revolution, a grass-roots movement that is slashing a company’s benefit costs by 20-40 percent in just the first year by changing the way employers buy healthcare for their employees.
Nelson has been called “one of the most dynamic speakers in insurance” by Billy Farmer of Aflac. As a popular keynote presenter and speaker, he has spoken to more than 4,300 brokers and advisors in over 40 states.
He is the author of the #1 bestseller, BREAKING THROUGH THE STATUS QUO: How Innovative Companies Are Changing the Benefits Game to Help Their Employees AND Boost Their Bottom Line, as well as the industry bestselling book, DO OR DIE: Reinventing Your Benefits Agency for Post-Reform Success.
Nelson has been called “visionary” by Art Dammers of Anthem, “a well-recognized industry thought leader” by Ron Leopold of MetLife, and “an authority on consultative selling” by Employee Benefit Adviser magazine. The Voluntary Benefits Association has honored Nelson with its prestigious Industry Leadership Award, for his “professional accomplishments that drive the voluntary benefits industry forward.”
A nationally-known agency reinvention and growth expert, Nelson is president of Bottom Line Solutions, Inc., which consults with employee benefit firms across the country, from local agencies to national firms such as Aon Hewitt and HUB.
He serves as Managing Director of the NextGen Benefits Mastermind Partnership, a national executive peer-exchange network for non-competing, progressive leaders of independent benefits firms who collaborate and cooperate to identify proven growth strategies and best practices.
Nelson is also a leading strategic consultant to insurance companies and other vendors on broker distribution & activation, voluntary benefits, and next-generation engagement & enrollment strategies.
Nelson writes a monthly column for Employee Benefit Adviser magazine; has written for Benefits Selling, Producers eSource and other leading industry publications. Nelson is an in-demand keynote presenter and speaker at industry conferences. He is a board member and serves on the executive committee of both the Workplace Benefits Association & the Voluntary Benefits Association.  

Julian Lago


Julian entered the insurance industry as a college agent with New England Life and shortly after graduation moved to Florida and became a consultant with Northwestern Mutual Life.
In 2003 he co-found and organized the Florida Hospitality Association and managed an exclusive insurance program statewide. After significant growth and a success exit the program was consolidated and he became the Practice Leader at a regional Property and Casualty agency.
After moving from personal production to consulting he continued to serve in an advisory roll to a variety of companies in the healthcare field including, TPA's, Direct Primary Care Providers, Advocacy, Telemedicine, Credentialing, and Provider Relations.
In 2015 he created Benezon LLC a nationwide healthcare technology company with integrated advocacy provider and member navigation.
In 2021 Benezon - was recognized by INC Magazine 5000, - it’s most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies in America.
Over the past several years he has become a sought after speaker for multiple agent organizations and regional gatherings on the subjects of Transparency, Member engagement within the self funding and reference based pricing space. He has spoken at National, Regional and at State events including providing sworn testimony before the Florida Office of Insurance Regulation.
He is the Past President of the Palm Coast Chapter of the National Association of Health Underwriters (NAHU) and served as the 2009-2010 State President of the Florida Association of Health Underwriters (FAHU). Julian served two terms as Region 5 Vice President and member of the NAHU Board of Trustees.
When he is not at work he enjoys traveling and spending time with his wife and four children. His hobbies include golfing, fishing and a good cigar while playing dominoes.
Specialties: Health Insurance, Transparency and Healthcare Technology trends.  

Cerrina Jensen, CHVA

Nationally recognized award winning industry leader with 25+ years experience in the insurance business, and 10+ years in leadership development.
Benefits Consultant - Solv Independent Insurance Associates Helping innovative employers design and administer custom employee benefit packages that save money, time and headaches.

Amanda Villanueva, CAS

Coastal Administrative Services (CAS)

Amanda Villanueva is Regional Sales Manager at Coastal Administrative Services (CAS). She’s been with CAS for almost 4 years. Prior to joining the TPA space, Amanda was on the provider side managing operations and billing. She quickly learned that she wanted to make a bigger impact on member’s and their healthcare experience. Little did she know that by joining CAS she would do just that! Amanda enjoys implementing strategic and cost-effective benefit programs. Her ultimate goal: to bring healthcare consumerism back into the hands of the employer groups and their members.